Canvas Access

5/8/26

7:19pm

We believe that Canvas access has been restored for all students. If you are still encountering a 403 "App Not Assigned" errors, please submit a ticket.

As a reminder:

• KCCD and Canvas will never ask for your Social Security Number or date of birth to restore Canvas access.
• Please use caution with unsolicited emails, text messages, or websites related to Canvas access or account recovery.

5/8/26

3:01pm

Canvas access is still being restored for students. Some users may temporarily receive an error 403 “App Not Assigned” message while account updates continue to process. We expect this process will complete this evening.

As a reminder:

• KCCD and Canvas will never ask for your Social Security Number or date of birth to restore Canvas access.
• Please use caution with unsolicited emails, text messages, or websites related to Canvas access or account recovery.

5/8/26

12:41pm

Canvas access is being restored for students. Some users may temporarily receive an error 403 “App Not Assigned” message while account updates continue to process. Access will be restored as updates complete.

As a reminder:

• KCCD and Canvas will never ask for your Social Security Number or date of birth to restore Canvas access.
• Please use caution with unsolicited emails, text messages, or websites related to Canvas access or account recovery.

5/8/26

10:58am

Access to Canvas has been restored.

As a reminder:

• KCCD and Canvas will never ask for your Social Security Number or date of birth to restore Canvas access.
• Please use caution with unsolicited emails, text messages, or websites related to Canvas access or account recovery.

5/8/26

7:12am

KCCD is continuing to monitor the recent nationwide Canvas service incident and related guidance from statewide technology and security partners. As part of this process, access to Canvas has been temporarily limited.

Students and employees attempting to access Canvas may receive a “Page Not Found” or other login/access message. This is expected while these temporary measures remain in place.

We understand this disruption may be frustrating, especially at this point in the semester, and we appreciate your patience and understanding as we continue evaluating next steps.

Please continue to monitor this page for updates and additional information.

As a reminder:

• KCCD and Canvas will never ask for your Social Security Number or date of birth to restore Canvas access.
• Please use caution with unsolicited emails, text messages, or websites related to Canvas access or account recovery.

5/7/26

4:30pm

As a precaution, students and employees should be aware that cybercriminals sometimes take advantage of service disruptions by creating fake login pages or phishing emails designed to collect sensitive information. KCCD and Canvas will never ask for your Social Security Number, date of birth, or other sensitive information to restore access to Canvas. Please use caution when clicking links or responding to unsolicited emails related to Canvas access.

5/7/26

4:00pm

Kern Community College District Responds to Canvas System Incident

District coordinating with state and vendor partners to monitor and address situation

Bakersfield, CA-The Kern Community College District (Kern CCD), including Bakersfield College, Porterville College, and Cerro Coso Community College, is aware of an incident affecting the Canvas learning management system and is actively working to gather and share the most up-to-date information.

The California Community Colleges Chancellor’s Office, the California Community Colleges Security Center, and Instructure (Canvas) are working closely together to monitor and respond to the situation. District officials emphasize that while incidents of this nature can be concerning, coordinated efforts are underway to assess impact and ensure system integrity.

“Kern CCD is closely engaged with our partners at the state and vendor level to stay informed and respond appropriately,” said Dave Barnett, Chief Information Officer for Kern CCD. “We are committed to keeping our students, faculty, and staff updated as more information becomes available.”

Our institution is aware that Canvas is currently not accessible. We are working on a resolution and will provide further information when it is available.