Student Email Frequently Asked Questions (FAQ)

Why are all students assigned a college email address?
How do I create my college assigned student email account?
Where do I go to login to my email?
What is my Email Account Name/Username?
What is my email address?
Can I change my username or email address?
What is my password?
What if I forget my PIN?
How do I change my college provided email password?
Am I required to use this college provided email account?
Can I use my own email account to receive email from the college?
Can I forward email from my college provided email account to another email account?
Why can’t I log into my college provided email account through the GMail site?


Why are all students assigned a college email address?

Due to recent spam problems and problems communicating with students via email because of college email being blocked due to blacklisting issues, requiring students to use our email system ensures we can communicate with our students all the time. You can, however, forward email from your student email account to another email account that you specify.

 

How do I create my college assigned email address?

1) Login to MyBanWeb at https://banweb.kccd.edu/

2) Select Personal Information

 

If you do not have an email address, MyBanWeb will prompt you to create one.

 

Where do I go to login to my email?
For Bakersfield College http://email.bakersfieldcollege.edu/
For Cerro Coso College http://email.cerrocoso.edu/
For Porterville College http://email.portervillecollege.edu/

What is my email account name?
What is my username?

 

 Your email account name is the portion of your email address prior to the “@” sign.

 

For example:

 

The Email Account Name for John.Smith1234@email.bakersfieldcollege.edu is “John.Smith1234”

The email account name for David.Gonzales@email.portervillecollege.edu is “David.Gonzales

 

If you do not know your email address, see the “What is my email address?” FAQ.


What is my email address?
You can view your email address information on MyBanWeb.

1) Login to MyBanWeb at https://banweb.kccd.edu/
2) Select Personal Information
3) Select View College Assigned Student Email Address


 

Note: Your email address may or may not have a four digit number after your last name.  If you are not sure, look it up following these instructions.


Can I change my email account name or email address?
No.

What is my password?
Your password is the PIN you use to login to MyBanweb (https://banweb.kccd.edu/).

What if I forget my PIN?

Your email account Password/PIN and your MyBanWeb PIN are synchronized to be the same. If you forget your PIN, you can use User Account Manager to change your PIN/Password and follow these instructions for changing your Password/PIN when you forgotten it. When you reset your Password/PIN, your student email account PIN/password will also be changed.

 
How do I change my college provided email password?
As part of numerous changes that are being made to reduce the number of user ids and passwords students use to access college systems, we require that your college provided email password and your MyBanWeb PIN be the same. To accomplish this, we have designed things in a manner that will keep your college provided email password and MyBanWeb PIN synchronized. To change your college provided email password, you can log into MyBanWeb and change your PIN or you can use User Account Manager. This process will change both your MyBanWeb PIN and your college provided email password.

Am I required to use this college provided email account?
Yes, because it enables us to ensure you get all email communication intended for you from your college and from your instructors.

Can I use my own email account to receive email from the college?
No. Due to recent spam problems and problems communicating with students via email because of college email being blocked due to blacklisting issues, requiring students to use our email system ensures we can communicate with our students all the time. You can, however, forward email from your student email account to another email account that you specify.

Can I forward email from my college provided email account to another email account?
Yes, Gmail lets you automatically forward incoming mail to another address. A How To document found on the KCCD website explains how to forward your student email to another account.
http://www.kccd.edu/Student Email/FAQ/HOWTO forward email tutorial.pdf

Why can’t I log into my college provided email account through the GMail site?
In order to meet college requirements and Google’s requirements, logging into Gmail to check your email must be through a custom login page.  See the “Where do I go to log in to my email?” FAQ for additional information.

If you still have problems accessing your student email account after reading this document, please go to support.kccd.edu for assistance.